Alonadt FAQ – Answers for Pakistani Betting Players

The minimum age to register and play on alonadt is 18 years. You confirm your date of birth during registration. Before processing any withdrawal, alonadt verifies your age via CNIC documentation. Any account found to belong to a player under 18 is closed immediately, all bets are voided and deposits are returned. 18+ only — this rule is strictly enforced.

No. Alonadt allows only one account per person. Creating multiple accounts — whether to claim the welcome bonus more than once or for any other reason — is against the Terms and Conditions. If duplicate accounts are detected, all of them will be closed and any bonus funds may be forfeited. If you think you may have accidentally registered twice, contact live chat support and they can assist with merging or resolving the situation before any penalties apply.

You can request account closure at any time by contacting alonadt's support team via live chat or by emailing support@alonadt.bet. Any real-money balance at the time of closure will be returned to your verified withdrawal method. If you're closing because of gambling-related concerns, alonadt's Responsible Gaming page explains the self-exclusion options available to you — these are specifically designed for this situation and activate faster than a standard account closure request.

Log in to your alonadt account and go to Account Settings. Under the Security section you'll find options to update your registered mobile number and email address. To change your mobile number, alonadt will send an OTP to both your old and new numbers to verify ownership of each. The change takes effect immediately after verification. If your old number is no longer active, contact support with your CNIC for identity-verified assistance.

Alonadt supports the most popular Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT and Visa/Mastercard debit or credit cards. All deposits are processed in Pakistani Rupees (PKR) with no currency conversion fees charged by alonadt. Easypaisa and JazzCash deposits are the most popular and typically credit to your account within seconds. IBFT bank transfers may take up to a few hours during banking hours.

The minimum deposit on alonadt varies by payment method. For Easypaisa and JazzCash, the minimum is Rs 500. For NayaPay and SadaPay it's Rs 1,000. For IBFT bank transfer and Visa/Mastercard it's Rs 2,000. There are no fees charged by alonadt on deposits — though your mobile wallet or bank may have its own transaction charges separate from alonadt's platform. For more details, visit the Deposit and Withdrawal page.

Alonadt processes withdrawal requests within 1 to 24 hours of submission. Easypaisa and JazzCash withdrawals are typically the fastest — most complete within 1 to 4 hours. IBFT bank transfers may take longer depending on your bank's processing schedule. Your first withdrawal requires CNIC verification before it can be processed — this is a one-time requirement. After your identity is verified, subsequent withdrawals follow the standard processing time. Withdrawals are sent to the same payment method you most recently used to deposit.

If your deposit hasn't credited within 15 minutes, first check your Easypaisa or JazzCash transaction history to confirm the payment was completed and wasn't declined or pending. Then log in to alonadt and check the Transactions section of your account for a pending status. If the transaction shows as completed on your wallet but hasn't credited to alonadt, contact live chat support — provide your transaction ID, amount and the time of the deposit. Alonadt's support team can trace and resolve most pending deposits within minutes.

KYC (Know Your Customer) verification is a standard practice for all financial platforms — including banks, Easypaisa and JazzCash. Alonadt requires a copy of your CNIC (front and back) before processing your first withdrawal. This verifies that you are who you say you are, that you are 18 or over and that your account is not being used for fraudulent purposes. The verification is a one-time process — once completed, you won't need to resubmit it for future withdrawals. Documents are securely stored in line with alonadt's Privacy Policy.

Alonadt covers every PSL match with a wide range of betting markets. Pre-match markets include match winner, toss winner, top batsman, top bowler, total runs over/under and player performance props. Live in-play betting is available during each match — you can bet on individual overs, wickets, boundaries and more as the action unfolds. Odds are updated in real time to reflect the current state of play. For a full breakdown, visit the PSL Betting page. Markets open as soon as squads are confirmed for each fixture.

Live in-play betting on alonadt lets you place bets on sports events while they're happening — not just before they start. Odds update continuously as the match progresses. To place a live bet, open a match from the Sports Betting section, select the in-play market you want and add your selection to the bet slip. There's a brief confirmation window built in before your bet is placed, so you won't accidentally submit a bet during an odds refresh. Note that odds can change between the time you click and the time the bet is confirmed — alonadt will notify you if the odds shift before accepting your bet.

Winning bets on alonadt are settled and credited to your account balance immediately once the event result is confirmed. For cricket and PSL matches, this typically happens within minutes of the final ball. Winnings credit directly to your main account balance and are available for withdrawal or further betting straight away. If a match is abandoned, postponed or called off due to rain (Duckworth-Lewis situations excluded), bets are settled according to alonadt's standard rules detailed in the Terms and Conditions — in most cases, abandoned matches result in void bets and stake refunds.

Alonadt's minimum bet is Rs 100 on most sports markets, which makes it accessible for casual Pakistani players who want to enjoy a match without committing large amounts. Maximum bet sizes vary by sport, market type and event — major PSL and international cricket matches typically have higher maximum stake limits than smaller domestic events. Exact limits are displayed on the bet slip when you enter your stake. If you regularly hit the maximum limit and want to discuss higher stakes, contact support.

Alonadt offers over 500 casino games across multiple categories. The live casino section features real-time tables with professional dealers — including live blackjack, roulette, baccarat and teen patti variants. The slots library includes hundreds of titles from top studios with certified RNG outcomes and published RTP percentages. There are also crash games, fishing games and instant-win titles. Visit the Online Casino or Live Casino pages to browse the full collection. New titles are added every month.

All casino games on alonadt use certified Random Number Generators (RNG) to ensure fair, unpredictable outcomes. RTP stands for Return to Player — it's the percentage of total bets that a game is designed to return to players over millions of rounds. For example, a slot with 96% RTP will return Rs 96 for every Rs 100 wagered on average across a very large number of spins. RTP is displayed on each game's information page. It's important to understand that RTP is a long-run statistical average — short-term results vary widely for individual players.

Fishing games are a popular arcade-style casino format where you shoot at fish swimming across the screen — each fish type carries a different payout when caught. The more powerful your shot, the higher the cost but the larger the potential reward. These games are especially popular among Pakistani players looking for something different from traditional slots or table games. Alonadt's fishing game collection includes multiple titles with different themes and fish varieties. Visit the Fishing Games page to explore them. No prior experience is needed — the controls are intuitive.

Alonadt's welcome bonus is a 100% match on your first deposit, up to Rs 10,000. This means if you deposit Rs 5,000, alonadt will credit an additional Rs 5,000 as bonus funds — giving you Rs 10,000 to play with. The bonus is credited automatically after your first deposit — you don't need to enter a code. Bonus funds are subject to wagering requirements, which means you need to place a specified amount of bets before the bonus converts to withdrawable cash. Full terms including wagering requirements are available in the Terms and Conditions.

Wagering requirements (also called rollover requirements) specify how many times you need to bet the bonus amount before it can be withdrawn as real money. For example, if you receive Rs 2,000 in bonus funds with a 10x wagering requirement, you need to place a total of Rs 20,000 in qualifying bets before that bonus money converts to withdrawable cash. Not all bet types contribute equally — typically, sports bets contribute 100% while some casino games contribute less. Your progress towards meeting the wagering requirement is tracked in real time in your account's bonus section.

Yes. Alonadt runs a regular calendar of promotions for registered players — not just new sign-ups. These include weekly reload bonuses (a percentage match on deposits during the week), cashback offers on net losses over a specified period, free bet promotions during major PSL and international cricket series, and seasonal Eid festival specials. Notifications about new promotions are sent via SMS to your registered mobile number. You can also check the promotions section after logging in for all currently active offers.

Yes. Alonadt has a referral programme where existing players can earn bonus credit when they invite friends to register. Your unique referral code is available in your account settings once your account is active. When a friend registers using your code and makes their first qualifying deposit, both you and your friend receive a bonus credited to your respective accounts. The referral bonus is subject to standard wagering requirements. There's no limit on how many friends you can refer — each valid referral earns you a reward.

Yes. Alonadt uses 256-bit SSL/TLS encryption for all data transmitted between your device and the platform — the same standard used by Pakistani banks. Your CNIC documents are stored in an encrypted, access-controlled environment with no public exposure. Payment details are not stored in readable form on alonadt's servers — transactions are tokenised. Your password is stored as a one-way cryptographic hash, meaning nobody at alonadt can see it. For more details on how your data is used, see the Privacy Policy.

Go to the Login page and click "Forgot password?". Enter your registered Pakistani mobile number and alonadt will send an OTP to that number. Enter the OTP, then choose a new password. The whole process takes about 2 minutes. If your registered mobile number is no longer active and you can't receive the OTP, contact alonadt's 24/7 live chat support — they can verify your identity via CNIC and assist with a manual account recovery.

Act immediately. First, try to log in and change your password — use a strong, unique password that you don't use on any other platform. If you can't log in because the password has already been changed, contact alonadt's live chat support right away and explain the situation. Alonadt can freeze the account within minutes of a report. Also check your transaction history for any unauthorised withdrawals. All withdrawal requests require OTP verification to your mobile, so funds cannot be transferred out without access to your phone — this limits the damage in most cases.

Alonadt's responsible gaming tools are built directly into every account. You can set deposit limits (daily, weekly or monthly), loss limits, session time controls, individual bet/wager limits, cooling-off periods (24 hours to 1 month) and self-exclusion (6 months, 1 year or permanent). All of these are available in Account Settings → Responsible Gaming. Reductions and restrictions take effect immediately; increases to limits have a 24-hour mandatory delay. For a full explanation of each tool, visit the Responsible Gaming page.

Log in to your alonadt account and go to Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period — 6 months, 1 year or permanent. Confirm with your account password. The exclusion activates within minutes and your account becomes immediately inaccessible. Any real-money balance is returned to your verified withdrawal method. If you're struggling to log in to set the exclusion yourself, contact live chat support — they can apply it manually right away after verifying your identity.

The first step is acknowledging the concern — which you've already done by asking this question. Alonadt recommends using the self-exclusion or cooling-off tool in your account settings immediately, before your next session. This creates a barrier between you and impulsive play while you figure out the next steps. Talking to someone you trust — a family member or close friend — is also genuinely helpful. Alonadt's support team is trained to respond to players expressing gambling concerns with care, not pressure to stay. Contact live chat and ask for help setting a restriction or closing your account. For full information on warning signs and tools, visit Responsible Gaming. 18+ only. Gambling involves financial risk.