Your privacy matters to alonadt. This policy explains what personal data we collect when you use alonadt.bet, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have as a player. We've written it in plain language — no unnecessary legal jargon.
Six plain-language commitments that summarise how alonadt handles your personal data
Alonadt does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account, process transactions and comply with legal obligations.
Every piece of data transmitted between your device and alonadt's servers is protected with 256-bit SSL/TLS encryption — the same standard used by international banks. Your account credentials and payment data travel encrypted at all times.
You have the right to access the personal data alonadt holds about you, request corrections, ask for deletion and withdraw certain consents — all without penalty. Details on how to exercise these rights are in Section 9 of this policy.
Alonadt retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by applicable law. Financial transaction records are typically retained for five years to meet regulatory requirements.
Alonadt understands the specific data environment for Pakistani players — including local payment infrastructure and relevant regulatory expectations. Our data practices are designed with the Pakistani player in mind, not adapted from a global template.
If alonadt makes any material changes to this Privacy Policy, we will notify you via the mobile number or email address associated with your account before the changes take effect. You will always know what's changed and why.
Alonadt operates alonadt.bet, an online sports betting and casino platform serving Pakistani players. For the purposes of this Privacy Policy, alonadt acts as the data controller — meaning we determine how and why your personal data is processed.
Our registered contact for data and privacy matters is: support@alonadt.bet. We respond to all data-related queries within 5 business days.
This policy applies to all data collected through alonadt.bet, including through the mobile-optimised web experience, the account registration process, the cashier, the sports betting section, casino games, live chat and any communication channels operated by alonadt.
Alonadt collects personal data in two ways — data you provide directly, and data collected automatically as you use the platform.
Data you provide directly:
Data collected automatically:
Alonadt collects and processes personal data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Name, mobile number, date of birth, email |
| Identity & age verification (KYC) | CNIC number, identity document copies, date of birth |
| Processing deposits & withdrawals | Payment method details, transaction amounts, PKR balances |
| Anti-money-laundering (AML) compliance | Transaction history, source of funds, identity documents |
| Sports betting & casino game operation | Bet history, game sessions, wager amounts, outcomes |
| Customer support | Account details, communication history, issue logs |
| Responsible gaming monitoring | Play patterns, session durations, loss data, self-exclusion status |
| Platform security & fraud prevention | IP address, device data, login history, session data |
| Platform improvement | Aggregated usage data, feature interaction logs |
| Direct communications (where consented) | Mobile number, email, communication preferences |
Alonadt processes your personal data under one or more of the following legal bases:
Alonadt takes data security seriously and applies multiple layers of protection:
Alonadt does not sell your personal data to any third party. We share your data only with specific categories of third parties where it is necessary to operate the platform or meet our legal obligations:
All third parties who process data on alonadt's behalf are required to handle that data securely and use it only for the purposes agreed with alonadt.
Alonadt uses cookies and similar tracking technologies on alonadt.bet. Here is a plain-language breakdown of what we use and why:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential cookies | Keep you logged in, maintain your session, process bets and transactions | No — required for the platform to function |
| Preference cookies | Remember your display preferences, language settings and odds format | Yes — in browser or cookie settings |
| Analytics cookies | Understand how players use the platform — which features are used most, where friction occurs | Yes — via the cookie consent panel |
| Security cookies | Detect suspicious login patterns, protect against cross-site request forgery | No — required for account security |
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using alonadt's core features, but may affect preference persistence between sessions.
Alonadt retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Key retention periods are:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to any individual.
As an alonadt player, you have the following rights with respect to your personal data. To exercise any of these rights, contact alonadt at support@alonadt.bet with "Privacy Request" in the subject line. We will respond within 5 business days.
Request a copy of the personal data alonadt holds about you. We will provide it within 5 business days in a readable format.
Request correction of any inaccurate personal data. Contact support with the correct information and we will update it promptly.
Request deletion of your personal data where it is no longer needed, subject to legal retention obligations that may prevent full deletion.
Request that alonadt limits how your data is used while a dispute or review is pending — for example while verifying the accuracy of your data.
Request your personal data in a structured, commonly used format so you can transfer it to another service if you wish.
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting prior processing.
Alonadt's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on alonadt or provide any personal data to us.
If alonadt discovers that personal data has been collected from a person under 18, that account will be closed immediately, all funds will be returned to the source payment method and all associated personal data will be deleted. If you have reason to believe that a minor has registered on alonadt, please notify us immediately at support@alonadt.bet.
Alonadt's platform may reference or integrate with third-party services — such as payment processors or game providers — each of which operates under its own privacy policy. Alonadt is not responsible for the data practices of any third party.
When you interact with a third-party service accessed through alonadt — for example, completing a payment through Easypaisa or playing a live casino game streamed by Evolution — the data you provide in that interaction is governed by that third party's own privacy policy in addition to alonadt's. We encourage you to review those policies if you have concerns.
Alonadt may update this Privacy Policy from time to time. When we make material changes — changes that affect how we collect or use your data in a way that matters to you — we will notify you via the mobile number or email address associated with your account at least 7 days before the changes take effect.
Minor changes, such as corrections of typographical errors or clarifications that do not affect the substance of the policy, may be made without prior notice. The effective date at the top of this page will always reflect when the current version was last revised.
Continuing to use alonadt after a policy update takes effect constitutes acceptance of the revised policy. If you do not accept the changes, you should stop using the platform and request account closure.
For any questions, requests or complaints related to this Privacy Policy or the handling of your personal data by alonadt, please contact us through the following channels:
We aim to respond to all privacy-related queries within 5 business days. For data rights requests, we will provide a full response within 30 days as required by applicable data protection standards.
The questions Pakistani players most commonly ask about data and privacy on alonadt
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